FAQs

Who provides the supplies?

We provide all supplies, products, chemicals, and equipment necessary with the exception of an upright vacuum cleaner.

How much do you charge?

One-time services, deep cleanings, and initial cleanings cost more than recurring service and are charged hourly (out of the ordinary circumstances may incur additional fees). Prior to scheduling ongoing service we will book an initial deep clean that would be charged at an hourly rate. This process is generally completed in one visit and can take anywhere upward of 5 hours. There are many variables, such as the condition and size of your home, contents & types of surfaces, pets and more. Once your home is brought to a clean slate status and we familiarize ourselves with the particulars of your home, we will then determine a flat rate for ongoing services. For pricing info, please contact us!

Who will be cleaning my home? Will it be the same crew every time?

Our trusted crew will be cleaning your home. Each house will be assigned to a particular crew, so you will always have the same people cleaning your home each time.

What do I need to do to prepare for your service?

Please have all areas accessible. It is helpful to have bathroom and kitchen countertops cleared as much as possible, toys put away, clutter picked up off of floors and surfaces, etc. If we are unable to easily access an area of your home, we will not be able to clean it. This is also the perfect time to wash all of your machine washable rugs.

Is there anything you don’t clean?

We do not wash dishes, do laundry, pick up clutter, clean up after pets, or clean cat litter boxes.